How to Resolve a Card Jam in a DTC4500e

How to Resolve a Card Jam in a DTC4500e

To resolve a card jam in a DTC4500e that often easily resolved. Here’s a step-by-step guide:

  1. Turn Off and Unplug: Ensure the printer is turned off and unplugged from the power source.
  2. Open the Cover: Carefully open the top cover or access panel to expose the card path.
  3. Locate the Jam: Look for the jammed card. It might be stuck in the card path, rollers, or near the printhead.
  4. Remove the Card: Carefully remove the jammed card. Avoid pulling it forcefully, as this could damage the card or the printer.
  5. Clear Obstructions: Check for any other debris or obstructions in the card path and remove them.
  6. Inspect Rollers: Examine the rollers for any dirt or paper fibers. If necessary, clean them gently with a soft cloth.
  7. Close the Cover: Securely close the cover.
  8. Power On and Test: Plug the printer back in, turn it on, and try feeding a card again.

Also follow these additional steps:

  • Check the Ribbon: Ensure the ribbon is properly installed and not causing a jam.
  • Inspect the Printhead: Look for any foreign objects or debris that might be affecting the printhead.
  • Update Firmware: Check for any available firmware updates for your DTC4500e printer.
  • How to fix card jam FARGO DTC1250e?

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