How to fix card jam fargo DTC1250e?

A image of jam FARGO dtc1250e

Please follows these steps to fix a card jam in a FARGO DTC1250e printer:

  • Firstly, turn off the printer:
    Power off the printer and unplug it from the power source.
  • Open the Printer Cover:
    Lift the printer cover to access the internal components.
  • Remove the Ribbon and Cards:
    Take out the ribbon cartridge and any cards that are loaded in the input hopper.
  • Locate the Jammed Card:
    Look inside the printer to find the jammed card. It may be in the input hopper, output hopper, or the card path.
  • Remove the Jammed Card:
    Carefully pull out the jammed card. If the card is stuck in a roller, gently rotate the roller to free the card.
  • Check for Debris:
    Inspect the card path and rollers for any debris or dust that may have caused the jam. Clean if necessary.
  • Reassemble the Printer:
    After that reinsert the ribbon cartridge and close the printer cover.
  • Restart the Printer:
    Then plug the printer back in and power it on.
  • Test the Printer:
    Run a test print to ensure the printer is functioning correctly.

Additional Tips:

  • Regular Maintenance:
    Regularly clean the rollers and card path to prevent jams.
  • Use Quality Cards:
    Use high-quality cards that are free from warping or imperfections.
  • Proper Loading:
    Ensure cards are loaded correctly in the input hopper, with no more than the recommended number of cards.
  • Firmware Update:
    Check for and install any firmware updates from FARGO to ensure optimal printer performance.
Summary: Please refer to the FARGO DTC1250e user manual for further troubleshooting instructions or reach out to our technical support team for assistance, if this problem continue.

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