Error 112 code on a FARGO HDP5000 typically indicates a card jam. This means that a card is stuck within the printer’s mechanism, preventing further operation.
Here are how to resolve this issue:
- Power Off: Turn off and unplug the printer.
- Open the Cover: Carefully open the printer’s cover to access the card path.
- Locate the Jam: Look for the jammed card in the card path or near the printhead.
- Remove the Card: Gently remove the jammed card, avoiding any forceful pulling.
- Clear Obstructions: Check for any debris or foreign objects in the card path and remove them.
- Inspect Rollers: Examine the rollers for any dirt or paper fibers. Clean them gently with a soft cloth.
- Close the Cover: Securely close the printer’s cover.
- Power On and Test: Plug the printer back in, turn it on, and try feeding a card again.
If the issue persists, consider these additional steps:
- Check the Ribbon: Ensure the ribbon is properly installed and not causing a jam.
- Inspect the Printhead: Look for any foreign objects or debris that might be affecting the printhead.
- Update Firmware: Check for any available firmware updates for your HDP5000 printer.
- How to Fix Ribbon RFID error number 100?
- What is error 112 on FARGO HDP5000?
