FARGO HDP5000 card jam is experiencing a card jam, here is a step by step guide to help you resolve the issue:
- Power Down the Printer
Turn off the printer and unplug it from the power source.
Allow it to cool down if it was actively printing. - Open the Printer Cover Gently open the printer’s top cover to access the card path and internal components.
- Remove the Jammed Card
Inspect the card path and locate the jammed card.
Carefully remove the card. Avoid using force, as this may damage the internal rollers or mechanisms.
If the card is stuck in the laminator module, ensure the laminator has cooled before handling. - Check for Obstructions
Inspect the card path for any debris, dust, or other obstructions.
Wipe the rollers and card guides with a lint-free cloth and isopropyl alcohol if necessary. - Examine the Cards
Ensure the cards being used are in good condition (flat, clean, and free of debris).
Avoid using warped or damaged cards. - Reload Cards
Properly align and reload the card hopper. Ensure the cards are not stuck together by fanning them before loading. - Reset the Printer
Plug the printer back in and power it on. - Allow the printer to initialize. It may automatically eject any remaining stuck cards during this process.
- Perform a Test Print
Use the Fargo Workbench Utility (if installed) to run a test print and verify the printer is functioning properly. - Update Firmware and Drivers
For FARGO HDP5000 Card Jam, please check if the printer’s firmware or driver needs updating. Outdated software can sometimes cause operational issues. - HDP 5000 Printer
What is error 88 on FARGO HDP5000?Error 88: The printer is currently out of sequence with Simple. This situation arises when the printer anticipates printing a different item than what Simple is programmed to cut.
