What is error 81 on FARGO DTC4500e?

The FARGO printer DTC4250e

The error 81 on FARGO DTC4500e card printer is typically indicates a Flipper Motor Error. This error occurs when there is a problem with the mechanism that flips the card to print on the other side. Here are some steps to troubleshoot and resolve this issue:

Power Cycle the Printer:
  • Turn off the printer and unplug it from the power source.
  • Wait for about 30 seconds.
  • Plug it back in and turn it on.
Check the Flipper Mechanism:
  • Open the printer cover and inspect the flipper mechanism for any obstructions or debris.
  • Ensure that the flipper mechanism moves freely without any resistance.
Update Firmware and Drivers:
  • Ensure that the printer firmware and drivers are up to date. Check the HID Global website for the latest updates.
Inspect the Card Path:
  • Make sure there are no cards jammed in the printer.
  • Clean the card path and rollers to remove any dust or debris.
  • Reset the Printer

After following these few steps, it will resolve Error 81 on a FARGO DTC4500e card printer.

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